The definition of our customers’ requirements and their complete satisfaction are fundamental elements on which our company is based.
We have a quality management system in accordance with UNI EN ISO 9001:2015 standards aimed at continuous improvement.
All the internal procedures, from purchase to sale, follow precise procedures with the goal of increasing our reliability and efficiency.
Process optimization aims at maintaining a high effectiveness of our services that deals with the need to ensure the shortest possible lead time as it is increasingly demanded by the market.
Management considers it essential to achieve the objectives set forth in the quality management system with the intent of constantly increasing employee awareness and involvement.
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For this purpose, we continuously research and strive to perfect work methods at all levels, in order to increase the efficacy and efficiency of the company processes. Every incoming piece of material is traced using a labelling system that identifies it unequivocally. A fully computerised lot and pour management system is used by our commercial department to identify all materials through to issuing of a Delivery Note, followed by the relevant Analysis Certificate according to the most widely used national and international standards (UNI EN 10204-2.2/3.1/3.2).
Each certificate is unique and numbered specifically, and this number is indicated in every document issued. From a complete bundle to a piece cut to size, everything is tracked and identified, ensuring that the specifications requested at the order stage are fully satisfied.
